Experience: Jordan originally worked for Chris when he originally owned “The Laptop Man Townsville” from the age of 14 years. From the age of 16 till now he has worked in various IT businesses and Telstra for over 4 years. In August 2019 Chris had a position advertised to be filled, Jordan and Chris had always stayed in contact throughout his years roaming, so when Jordan called and said, “I just saw your advertisement for a position vacant” Chris replied with “just tell me the day and time you want to start young fella”. It was like Jordan had finally come home. Jordan has always been destined for a career in IT of some sort. He has certainly chiseled out a path with us a “The Computer Workshop Group”. I have known him since he was a kid. He has always had the customers best interests at heart and is one of the most patient techs I have ever had working for me. He has developed into a fine young man. He has found a niche in our Systems Team (even though he is an incredibly capable workshop tech as well). Jordan asks “A LOT” of questions because he has to understand everything. His desire to learn is unlike anyone else you have ever met. When we get a new device in the office to test, Jordan is the first person to take it to a corner or a test bench to play with it to learn all about it. Truthfully he just loves playing with anything IT. So with well over 10 years of experience Jordan has made a permanent position in our team through his great customer focused attitude and his hard work ethic. He’s currently also working with Adrian to get his Open Cablers License.
Biography:When he is not playing with IT, he is playing with his cars or motorbikes. He constantly watches “how to” video’s online to learn instead of free to air TV. You can get him to do almost anything if you feed him and incentivize him with chicken, ham or cheese in any form. Oh, and he does have a better half and 2 very cute boys.
Experience: Gina was recruited to work at “The Computer Workshop Group” in August 2020 after 18 years in the advertising and digital marketing industry. Chris was her client for 14 years starting from when he was the owner of the original “ The Laptop Man Townsville” to when he started “On The Road Computers” and then when he opened “The Computer Workshop Townsville”. She’s watched his business grow over the years from a one man operation to the team he now employs. Even though Gina enjoyed her work, the challenge of learning a new role when she could employ her people skills and desire to help businesses improve efficiency while reducing costs was too good to refuse. Gina’s professionalism is unparalleled and she is revered by her colleagues. She is a leader in her field.
Biography:Born and raised in Ayr, Gina moved to Townsville where she worked in the newspaper industry for many years. You will often see her walking her toy poodles around Mount Louisa where she lives with her husband of over 40 years. Together, they’ve lived in Darwin, Costa Rica and North Carolina. They returned to Townsville in 2007 to be closer to family and both are involved heavily with their church.
Experience: Fiona joined the team in January 2017. Prior to starting with us at “The Computer Workshop Group”, she spent 25 years at the helm of several rural Queensland businesses including helicopter charter, quarry management, livestock transport and grazing enterprises. Her experience in financial management and BAS compliance is the perfect background for her current role with us as an Accounts Administrator. Her sharp eye for details combined with big picture administrative skills has made her an asset to our business. She is a proficient and reliable operator with an enthusiastic approach and takes pride in delivering a high level of customer service and engagement.
Biography:Fiona lived most of her life on cattle properties near the outback towns of Richmond and Hughenden where she loved the lifestyle and wide open spaces. In 2016 she was due for a sea change and moved to Townsville. Whatever spare time Fiona has is spent with her family who mean the world to her.
Experience: Adrian has a Masters Degree in Electrical and Electronic Engineering and joined the team in October 2020. He comes with 27 years in the Electronic and Networking fields. He was the Lead Technical Advisor for a telecommunications company for 4 years and a remote area service tech for an infrastructure telecommunications company for 5 years before that. He’s also owned and operated his own Audio Visual and Electrical installation company for over 10 years so he knows the challenges faced by small businesses and the importance of reliable network solutions for your business. Adrian’s experience is unparalleled. He has a class 2 Open Cablers License and is mentoring some of the young guys through getting qualified to have Open Cablers Licenses. We are certainly lucky to have Adrian on the team. Our scope of works has certainly increased since Adrian has joined us.
Biography:In his spare time Adrian enjoys working on his old VK Holden Commodore and renovating houses. He’s a volunteer at the PCYC as a driver training instructor with underprivileged youth.
Experience: David joined the team is October 2020. He comes with a wealth of knowledge and experience in Cloud Based PABX systems, Microsoft Office 365 and Microsoft Azure. He’s accustomed to carrying out engineering work and providing technical support to businesses in Townsville and across North West Queensland since 2009. Any tech would love to have his skills and experience. He started his career in IT as Owner/Manager of an IT business in the UK from 1990-2001.
Biography:Prior to migrating to Australia, David took a break from IT and worked as a chef in a variety of pubs and restaurants in the UK. Although he was supposed to be taking a break, his talents were employed to design menus, stock control sheets and managing websites. In his spare time David rides a Harley Davidson and is building his own container home. Certainly a can-do type of guy that is great to have around.
Experience: David joined the team at “The Computer Workshop Townsville” in September 2016 after he sold his business “XenTek Computer and Laptop Repairs” to Chris. Dave worked in IT in Western Australia and South East Queensland for over 15 years until he moved to Townsville in 2008. Since 2008 Dave’s knowledge and skills have increased each and every day. We consider Dave one of our senior IT service consultants - not because of his age but because, if you give him a job, consider it done. You don’t even need to follow it up. Give it to Dave, it’s done. His absolute specialties include Office 365, Website Hosting & Migration and all things DNS related. He has the ability to pick up anything on the fly. He now has well over 20 years of experience and is not only our friend but an incredible technician. We are lucky to have him.
Biography:David is a dedicated husband and father and outside of work enjoys building websites and the finer things in life.
Experience: Having Barry join “The Computer Workshop Townsville” in March 2018 has been vital to the growth of our business and our work in the Health Care Industry. Barry is known as an educator and is respected by all whom he comes in contact with. His ability to be the “White Knight” in any problem situation is a credit to him. His influence on Chris has been instrumental and extremely invaluable. His incredible experience working in the Divisions of General Practice, Medicare Locals, and NAPHL for over 15 years has helped the many medical centers we have as clients. His skillset in Hardware, Operating Systems, Databases and Software Development has made him integral to our continued growth. He is commonly sought out by past colleagues as someone to “run something past you” as his opinion and experience is valued by all. He is an absolute professional to any and all that he comes into contact with.
Biography:Barry has been in the technical service industry since 1978. Typical of IT enthusiasts, all things IT are what consumes his time outside of work. He is a dedicated father and loving husband. It’s fair to say “Barry raises the standard of the entire team because of his influence”. We love having Barry around.
Experience: Chris has spent the last 20+ years in IT. He has a passion for giving businesses a better way to do what they are already doing. Chris setup and ran “The Laptop Man Mackay” and “TLM Townsville” and sold them both prior to 2009 when he decided to setup “On The Road Computers” in 2010 to predominantly service the needs of the bush. The business grew and grew until he started "The Computer Workshop Townsville" locally. He bought “XenTek Computer and Laptop Repairs” in 2016 and merged it into the current enterprise. Since then, the business has grown very well with little acquisitions along the way.
Biography:Chris enjoys spending time with his family and renovating property when he is not busy being the director of “The Computer Workshop Group”. Chris loves doing what he does, meeting new clients, dealing with existing clients and adopting new technologies and making his and other businesses better because of it. His personal challenge is to offer what other bigger businesses offer, with better service at a competitive price. He enjoys the daily challenges that this field brings with it.
Experience: Taylor joined the team September 2021. Prior to starting with us at “The Computer Workshop Group”, she spent 3 enjoyable years working at a local hospitality establishment. It was here that Chris met Taylor and was undoubtably impressed by her professionalism and friendly nature. With an outgoing and joyous approach to her work and customer service, Taylor is a wonderful asset to the team.