Come in and talk to our team of qualified techs who are known for their ability to solve IT problems with speed and accuracy. They understand that not everyone speaks “geek” being careful not to make assumptions.
Our qualified techs have been making regular trips to outback Queensland since 2010. If you would like to be notified when we are travelling to an area near you, please subscribe to our database on the “Contacts” page here.
At The Computer Workshop Group, our qualified techs are familiar with the IT challenges for remote areas. If you would like to be notified of the opening hours of this branch please subscribe to our database on the “Contacts” page here.
Currently under construction, TCW Cloncurry will be manned on a regular basis by our qualified techs from Townsville. Until the office is open, it operates as a mobile service. Subscribe to be notified when we are in town here.
IT Services Townsville
At The Computer Workshop Group we are not only incredibly friendly, but we are very helpful in fixing your Computers & Laptops, Windows / Mac or Android Devices.
We fix hardware and software issues. We consider ourselves as the go-to guys. If you have a problem or need a solution and we don‘t have the answer, we will find it or make it!
We work predominantly in our workshop but do offer an On The Road service also. Between the guys, we have well over 150+ years of combined experience and pride ourselves on getting the job done right in a timely manner.
Services
Our team of motivated technicians are trained to help you with all your IT needs.
If you have a problem, we will figure out how to fix it.
IT Support in Townsville
At The Computer Workshop Group, we have years of experience working with IT systems and cabling for customers in and around Townsville. Our team of dedicated professionals includes senior systems engineers and cabling specialists who are passionate about IT. We pride ourselves in our work, always going the extra mile to help our customers and ensure that our work is completely satisfactory every time; we work closely with all of our clients to deliver tailored IT solutions that are designed to fit your needs.
If you’re looking for friendly, dedicated IT support in Townsville, call us today.
About The Computer Workshop Group
We are experts in IT, and we consider it our first priority to understand you. Whatever your priorities are, whether they’re performance, usability, security, or something even simpler: we’ll put those at the forefront of our work. We work for a wide range of clients in the Townsville area, including both individuals and businesses: parents, students, sole traders, small businesses. Whoever you are and whatever your goals, we will make them ours too.
If you’d like to know more about how we can help you, pick up the phone today. We’re happy to have a 10-minute chat about your needs and offer friendly advice and guidance about the next steps needed to get you there.
IT Services for Offices
At The Computer Workshop Group, we offer a number of specialist services designed to make your office’s IT systems smooth and streamlined. If you’re in a jam that needs a fast repair, you can call us at any time for responsive remote assistance. Our team of professional IT experts can also help to design the right IT systems for your business, from computers and peripherals right the way through to phone and internet services and printing. Our complete range of IT services for offices includes:
- Remote and onsite assistance & repairs
- Computer sales
- Phone and internet including IP and VoIP phones
- Managed print services
- Managed services provider hosting
- Workshop and onsite services
To find out more about how we can help your business to thrive with tailored IT systems, call us today.
IT Services For Home
We offer a number of services for individuals and domestic customers across Townsville. Whether you’re in need of a new computer or your existing computer isn’t working as it should, our team of experts will be happy to take a look at your systems and diagnose any issues quickly and professionally. We put good customer service at the forefront of everything we do, which is why we never push the hard sell: your best interests are our best interests, and we strive hard to find the right solutions for you. Our at-home IT services include:
- Remote and in-person assistance & repairs
- Data recovery
- Mac repairs and upgrades
- Drone sales & service
- Workshop and onsite services
Find out more or tell us about your home IT set-up by calling us today. We’re always happy to discuss IT systems and computers with clients old and new.
Our Brands
Remote Assistance
Quicker Response Time
Reduction in overall costs with no travel
Requires little configuration
Increased uptime
Testimonials
This is what our valued clients say about us.
Great customer service. 🤘
Sean M.
Best place in Townsville for all computer and drone requirements including sales and repairs. Chris and his teams service are second to none, nothing is ever too much trouble!!
Dave Brockwell – Visual Pty Ltd
I have been dealing with this business now for a number of years. I don,t normally give five stars but this is a business that has gone beyond normal practice to assist me so i can only assume other people will be treated in the same manner. Good work to the team at Computer workshop Townsville you deserve the five stars, John
John Cernesco - Farmer
David has been an amazing help for us over the past 7-8 years. Excellent prompt service. Can gladly recommend!!
Richard L.
Highly recommended, we’ve bought over 30 computers off Chris and the team and wouldn’t go anywhere else. Keep up the great work guys.
Daniel Moore – DM Group
Very professional. Extremely competent. Great service. Nothing too small. Priced to match the service required.
Chris W.
Great service. Great team of people. Would recommend A+++
Allan
Reliable, efficient service delivered with expertise and excellent customer service. The team at The Computer Workshop always offer friendly assistance and their availability for the small business sector is reassuring. The team have proven to be extremely dependable. Well done and keep up the good work.
Dr John Glastonbury – 130 Eyes
I have just updated my laptop and printer with great service and advice i needed any time with the care and attention to my needs. Thank you to you guys you got me up and running in no time. And got my printer delivered to my door in days as promised Thank you
Michelle And Lance Orreal
Great service, well organised, good work
Red Van Win
We couldn't recommend The Computer Workshop Townsville enough! We learned about them after receiving a visit and flyer at our workplace from Gina and decided to take our iMac in which had been out of action for months. Within just a few hours, Jake called with a diagnosis, quote and plan of attack. And in just a couple of days, it's running like a brand new computer. Their customer service is outstanding and we will highly recommend them to everyone we know. Thanks team!!
EcoElite Detailing
These Guys got me out of trouble with a very slow and out dated computer. Had me up an running again within days. Also help me with my emails, and my web hosting. They explained issues in language that I understood. I wouldn't go anywhere else.
Desley Lee
Excellent customer service from every single person on their team, always happy to help with any IT issue (and they actually speak in terms anyone can understand), only provide you with what you need, and provide peace of mind for offering a professional service right here in town - all while answering all calls within 3 rings! You honestly couldn't get any better. Well done Chris & team - Keep up the great work! 🙂
Sarah Callister
Professional and friendly staff, who have not only set up our office computers and low cost phone system but assist in helping out if we have any issues arise or need more equipment. They can source low cost printers, reliable internet connections, remote IT assistance, email, website and domain hosting. Highly recommended for any size business or home office.
Jason Pinker
Excellent service, fast repairs, great advice. AND a great after service follow up to see how everything is going. You don't get that anymore! Love it. Bought a new computer and had several others repaired. I wouldn't go anywhere else now!
Brooke Tudehope
The staff at the Computer Workshop were very polite and helpful in their support. Thank you.
Douglas Start
New phone system installed - we no longer have probs with calls dropping out or bad reception/connections - Gina, Chris & the staff have been extremely helpful from initial contact, thru install & continue to provide fast & friendly after care. Highly recommend!
A P
All staff extremely helpful and no wait time on the rare issues that occur. Brilliant service
Robyn Brown
Great service! Right from my initial phone call, discussion of issues with Chris, office bookings prompt, efficient & courteous. Tech, Jordan very patient, knows his stuff, courteous, efficient, got the job done. Have recommended you to my neighbour. Thanks heaps
Cath Barlow
Second hand computer. Excellent service. Fast transfer of my old computer to new computer. Recommended.”
A Stewart
The Computer Workshop Group: "The Team at The Computer Workshop Group are an amazing group of people. They have looked after my Nana and her computer needs for years. Whilst she’s not technically challenged sometimes she needs help when her computer doesn’t run the way she is used to. This team never makes her feel like an inconvenience and takes her concerns seriously. Thank you for doing such a wonderful job and looking after your clients. I highly recommend the team 10/10."
Crystal Ball
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