The Art of Listening
I remember when I used to train the new recruits in my previous occupation, I would tell them the 3 most important rules in sales. ListenListen(you guessed it) Listen Whenever we’re engaged in a conversation with a client or even a colleague, we’re frequently thinking a...
What’s in a name (Domain Name)?
I am constantly amazed by the number of businesses that do not have their own domain name, they trade on free email accounts and have no real website, ok they may have a Facebook page but not much else. So why should you have a domain name, what does it do for your busi...
So what is “Digital Disruption” and how does it affect me?
Let’s start off with what is digital disruption, let’s not get confused we are not talking about something that is limited to information technology businesses or computer systems. Digital disruption should not be considered a negative process, it is the process of tran...
Oh look its not Dory
I have just learned of the advantages of DORI. No, I’m not talking about Nemo’s little blue friend but the special feature I’ve discovered in my CCTV cameras installed by the licenced cabling technicians and security advisors at The Computer Workshop. After having...
What’s in a password ?
I was chatting to a friend, and they were talking about how their email password for work had to be changed every 28 days and this was causing some of their colleague’s issues as they were shift workers and sometimes their shift pattern may mean they did not work for up...
It’s a long story or… follow my file path
So, you know when you have been working on that file and you go save and put it in your company folders on a server or storage drive and it takes the first line of text as the file name…. Then later you go back and look for that file or try to move it and you get some s...
Let’s Get Social
What comes to mind when you think of social media? Do you think of keeping up-to-date with Aunt Carol’s travel photos, or even stalking your gym crush? Well Facebook, Instagram, LinkedIn, Twitter, Pintere...
Understanding your Phone Bill
Do you ever feel like you think you need a university degree to understand your phone bill. I know I did. That’s because most telcos have a billing model that suits them rather than the client. That’s why I’m so grateful to the team of technicians at The Computer ...
I don’t like to go Phishing
I am normally pretty switched on when I receive emails and can spot the span and malicious ones but every now and again there is one that almost gets through, those phishing emails are getting better (or worse) in their attempts to gain access to your personal data. Jus...
There is No Cloud
Often, we have people confused by “the Cloud” and how it works, the reality is there is no cloud it’s just someone else’s computer located somewhere else, all be it in a very secure place. For years before “Cloud Computing,” we used remote computing as it was cheaper to...
